Frequently Asked Questions

Below are frequently asked questions, you may find the answer for yourself

The formula for Elsa’s deodorant is super concentrated
You don’t need to apply liberally. A light glaze works. A light glaze works well.
Chillier weather in the morning? Elsa’s deodorant is made with coconut oil, which means it will solidify in colder temperatures. Try placing your deodorant on your pits for about 3-5 seconds before rubbing. Your warm body temperature will help soften the coconut oil so it will glide on smoothly
No, not at all
There can be a bit of a transition period (which may have been what we were experiencing). So, how long does it take for one’s body to get accustomed to the natural deodorant? ‘A transition time is normal. It varies person to person, but we would always recommend allowing around a month. This gives you a chance to assess how your body is adjusting to being allowed to breathe freely. See the Blog for arm-pit care help.

Although we use certified organic ingredients and operate according to organic standards, Elsa’s is not yet a certified organic facility. We look forward to obtaining Organic Certification.

This formula absorbs quickly into your skin, so no residue should remain. Our underarm deodorant will wash out of clothes if you use too much.

Underarm deodorant may not be applied after shaving as it may cause irritation. However, the Sensitive can freely be used after shaving.

Delivery to mainland UK addresses usually takes 3 – 5 working days, but we endeavor to deliver earlier than this where possible.
If you are having any difficulties please contact our helpdesk at: elsas email address

If no one is in to sign for your order then a card will be posted through your letterbox from Royal Mail. You can contact them to rearrange delivery or collect from your local office.

We’re here to help! Please contact us at…. and we’ll aim to respond to you within 1 working day.