FAQ'S

Frequently Asked Questions

Below are frequently asked questions, you may find the answer for yourself

 

How much do I need to use?

The formula for Elsa's deodorant is super concentrated
You don't need to apply liberally. A light glaze works. A light glaze works
well. 

How much do I need to use?
My deodorant is solid some mornings?
Chillier weather in the morning? Elsas deodorant is made with coconut oil, which means it will solidify in colder temperatures. Try placing your deodorant on your pits for about 3-5 seconds before rubbing. Your warm body temperature will help soften the coconut oil so it will glide on smoothly

Is the deodorant sticky?

No, not at all

Switching from commercial deodorants?

There can be a bit of a transition period (which may have been what we
were experiencing). So, how long does it take for one's body to get
accustomed to the natural deodorant? "A transition time is normal. It
varies person to person, but we would always recommend allowing
around a month. This gives you a chance to assess how your body is
adjusting to being allowed to breathe freely. See the Blog for arm-pit
care help.

Are your products certified organic?

Although we use certified organic ingredients and operate according to
organic standards, Elsa's is not yet a certified organic facility. We look
forward to obtaining Organic Certification.

Will it stain clothing?

This formula absorbs quickly into your skin, so no residue should remain.
Our underarm deodorant will wash out of clothes if you use too much.

Can apply after shaving my underarms?

Underarm deodorant may not be applied after shaving as it may cause
irritation. However, the Sensitive can freely be used after shaving8.

Where is my order?

Delivery to mainland UK addresses usually takes 3- 5 working days, but
we endeavor to deliver earlier than this where possible. If you are having any difficulties please contact our helpdesk at: hello@elsasorganics.com

What if I'm not home to sign for my order?

If no one is in to sign for your order then a card will be posted through your letterbox from Royal Mail. You can contact them to rearrange delivery or collect from your local office.

I have a problem with my order, what do I do?

We're here to help! Please contact us at hello@elsasorganics.com ...and we'll
aim to respond to you within 1 working day.